Love the have ordered food from here for almost 3years now.
I come from Harrisburg, Pennsylvania to visit Baltimore. This is my first time ordering from here. The food was good. But his attitude and been disrespectful will have bad remarks and very stingy. My bag didn't have napkin and he told me NO! Also was charge 1.50 for a Gatorade meanwhile a customer comes and he charges a 1.00
My fav Chinese carry out in the area. I order from here regularly.
Terrible customer services and messed up my food. When we called they hung up than we go up there and he wants to toss stuff on the counter and roll he's eyes. I will NEVER go back to this place !!!
The absolute worse customer service I have ever received. Ordered delivery from this restaurant. Once my food arrived I took it out the bag and it was a mess. Looked and smelled disgusting. Politely called them to let them know the issue and that I would be returning everything I ordered and would like a refund. While speaking, the owner cut me off, started yelling at me, and then hung up on me. I drove down there and ended up getting only half of my money back even though I gave them back all of the food, without eating, or touching, any of it. They are rude, disrespectful, and ignorant. Neither I, my family, or my friends, will be eating here ever again.
No 1 Chinese Restaurant is a US Restaurant based in Essex, Maryland. No 1 Chinese Restaurant is located at 145 Back River Neck Rd, Essex, MD 21221, USA.
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